CANCELLATION POLICY

Cancellation by customers:

– Private tours: 72 hours prior to the tour, 100% will be charged.

– In case of no show: 100% will be charged.

Cancellation by Isalos:

Isalos has the ability to cancel the tour:

  1. Due to heavy rain, extreme winds, detention by the port authorities.
  2. In case of crew sickness.
  3. In case of engine or any other material damage, or for any other reason in order to ensure the safety of every guest.

For any cancellation on the part of Isalos, a full refund of the down payment will be issued.Optionally, we can defer the cruise to another date, if the boat is available.