Cancellation by customers:
– Private tours: 72 hours prior to the tour, 100% will be charged.
– In case of no show: 100% will be charged.
Cancellation by Isalos:
Isalos has the ability to cancel the tour:
- Due to heavy rain, extreme winds, detention by the port authorities.
- In case of crew sickness.
- In case of engine or any other material damage, or for any other reason in order to ensure the safety of every guest.
For any cancellation on the part of Isalos, a full refund of the down payment will be issued.Optionally, we can defer the cruise to another date, if the boat is available.